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Documentation for running research on VoiceInsights — from a first campaign to governed multi-country publication.
Documentation categories
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Getting started
Your first organization, project and campaign, and what to expect from each channel.
4 topics -
Organizations & users
Roles, permissions, invitations, session control and what each role can and cannot do.
4 topics -
Programmes & projects
Multi-country programmes, country deployments, consortium members and delegated access.
3 topics -
Data collection
Voice, WhatsApp, SMS, web link and app collection — and how consent is captured on each.
3 topics -
Offline fieldwork
Resumable uploads, sync ledgers, replayed operations and what happens on a dropped connection.
4 topics -
Languages
The 57-language registry, what each capability state means, and the five publication languages.
5 topics -
Research design
Studies, instruments, units of analysis, ethics references and methodology completeness.
3 topics -
Sampling & weighting
Designs, sample-size calculation, strata, design weights and when representativeness is refused.
4 topics -
Statistics
Which analyses you can request, how intervals are constructed, and how small cells are suppressed.
5 topics -
Qualitative analysis
Codebooks, coding, themes, and why an AI suggestion is not citable until a person confirms it.
2 topics -
Evidence & governance
The evidence registry, provenance chains, approvals, legal holds and retention.
3 topics -
Reports & publications
Report families, language editions, PDF/DOCX/PPTX/XLSX exports and why a render can be refused.
4 topics -
Integrations
XLSForm import, DHIS2 dataValueSets, SCIM provisioning and OIDC single sign-on.
4 topics -
Security
Tenant isolation, session revocation, audit logging and how access decisions are made.
4 topics -
Administration
Working language, country profile, retention policies, erasure requests and legal holds.
3 topics -
Troubleshooting
What a refusal means, why an export was blocked, and how to read a governed error.
3 topics -
Developers & API
The external submission API, authentication, error envelopes and rate limits.
API reference -
Academy
Learning paths for enumerators, researchers, administrators and implementation partners.
2 topics
Still stuck?
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