Voice-first research infrastructure — for every market, in every language

Any voice, any language, turned into decision-ready data — instantly.

VoiceInsights Africa helps NGOs, governments, and research firms around the world collect, analyze, and report voice data — no paperwork, no months of waiting, no language left behind.

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As voice comes in — the system listens in real time
The Problem

Traditional research in emerging and underserved markets is expensive, slow, and loses the real voice of the people.

01

Field costs

Field teams, transport, and printed questionnaires eat up a large share of the project budget.

02

Slow reporting

Weeks to months between collecting data and having a donor-ready report.

03

Voices that get lost

Rich qualitative answers go underused because analyzing them by hand is too much work — worse in languages most AI tools were never built for.

How it works

From a WhatsApp voice note to a donor-ready report — four steps.

Step 1

The respondent speaks

Via phone call, WhatsApp, SMS, a web link, or an offline field app — in their own everyday language.

Step 2

AI listens and transcribes

Voice is converted to text, recognizing accents, dialects, and mixed-language speech.

Step 3

The system analyzes

Topics, sentiment, and signs of fraud are detected automatically.

Step 4

A report is generated

A live dashboard, a donor PDF, and an analyst Excel export — every time.

Every way to reach respondents

Five channels, one platform — so no respondent is left out.

Different communities need different doors in. VoiceInsights Africa covers all of them, feeding the same AI pipeline and the same dashboard.

01

Phone Call

Works with any basic mobile number — no smartphone or app required. The system calls out or receives calls and records the response directly.

02

WhatsApp Voice Notes

Respondents reply in the app they already use every day. Highest adoption channel across East Africa.

03

SMS (Feature-Phone Fallback)

For areas with weak data coverage or basic phones — a simple text-based survey flow, no internet needed.

04

Web Platform

A shareable link that works in any browser — ideal for diaspora respondents or online-first audiences.

05

Offline Mobile Application

Built for field enumerators working in areas with zero network coverage. Records locally all day, syncs automatically the moment signal returns — no more transcribing paper forms by hand.

Every channel feeds the same AI analysis, fraud detection, and dashboard — your team never has to reconcile data from five different tools.

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Why us

Built for the languages global research tools ignore — not a translated Silicon Valley product.

Low-resource language datasets

Every interview builds a unique language asset in markets where major AI labs have the least training data.

Sovereign, compliant data

Infrastructure that respects local data privacy and sovereignty laws, wherever your respondents are.

Built for NGO workflows

Logframes, indicators, and safeguarding procedures — not generic AI.

Fraud detection

The system flags repeated answers, suspicious speed, and synthetic voices.

Read our full Safeguarding & Compliance policy →
Pricing

Plans that grow with your organization.

Starter

For small NGOs starting out with voice research.

$2K – $8K /year USD
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Professional

For mid-size organizations running multiple campaigns.

$10K – $32K /year USD
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Enterprise

Large INGOs and government, with on-prem hosting.

$40K+ /year USD
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